Hi! I’m a UX Engineer and Content Strategist with 6 years of experience in higher education, specializing in design systems, information architecture, and inclusive writing and design.


Case Studies

  • Information Architecture and UX/UI redesign to improve academic major search experience

    Information Architecture and UX/UI redesign to improve academic major search experience

    The purpose of the project was to improve the search experience, visual design, and information architecture in order to drive even more traffic to the site’s subpages.

  • Technolutions Slate Admitted Student Portal

    Technolutions Slate Admitted Student Portal

    To create a new experience for admitted students that would allow them to log in and see personalized tasks and upcoming events, answer any common questions, and provide relevant resources.

  • Western Washington University Emails

    Western Washington University Emails

    In Nov 2016, I began work as a temporary Communications Specialist I at Western Washington University (WWU). My main job duty was building the HTML emails for the Office of Admissions communications and marketing team. These included both promotional and transactional emails. In my current role as the Web and Email Developer for the Office…

  • Design System Typography

    Design System Typography

    I was part of a cross-departmental team at the university that was formed to expand upon the brand assets that were delivered to WWU University Communications for the “Make Waves” fundraising campaign. Problems to solve Expensive type The main problem that needed to be solved was that the agency who designed this campaign used very…

  • Experimental Theatre Lab (XTL)

    Experimental Theatre Lab (XTL)

    The mission of XTL The Experimental Theater Lab (XTL) seeks to provide opportunities for everyone to expand their abilities for expression and understanding by encouraging creative bravery. We believe the opportunity to study, understand, and work with the techniques of those who have made brave leaps before us can lead us to brave leaps of…

  • Manhattan Experimental Theater Workshop

    Manhattan Experimental Theater Workshop

    MXTW is a 5-week experimental theater workshop for high school students. Part classroom and part production company, participants study various styles of avant-garde theater, then write and perform original pieces under the influences of the styles they have studied.


What my past teammates say about me

Full recommendations are on my LinkedIn

I was so fortunate to have Ash as a teammate and mentor at Western Washington University—working with Ash made me a better communications professional…Ash is also a gracious, patient teacher who brings out the best in everyone from senior directors to student employees.

Alli Willis, former teammate at Western Washington University

Ash is relentless in their pursuit of providing a positive user experience and brilliant at combing that passion with design and development expertise to achieve goals. At the same time, they’re a natural collaborator who makes solving complex problems fun with their curiosity, humor, and patience.

Ryan Key-Wynne, former supervisor at Western Washington University

Ash is an incredible team player in any environment. They have an impressive knack for solving problems, and brings level-headed, critical thinking to bear on issues big and small. A tireless advocate for the user/customer, you can trust Ash to challenge cultures of internal group-think and “this is how we’ve always done it” mind sets in favor of data-driven best practices.

Jesse Sturgis, former teammate at Western Washington University

Ash is extremely diligent, thorough, and dedicated to their craft. With consistency, they solves complex design problems, with a smile and flair! Ash consistently strives to grow their creative skills and is a strong asset to any creative team.

Jean Nissen, colleague at Western Washington University

Want to learn more about me and what I can bring to your team?

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Ash Flinn

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